Contact Carbonic Warm Floors

Frequently Asked Questions

Please read our FAQ before sending us a message.

How does it work?

Carbonic Warm Floors ships in a roll of film or as a kit. You roll it out for your room’s size and cut to fit. Once properly installed, you control the temperature with a thermostat and enjoy the radiant heat through your floors.

Can I install it myself?

Absolutely! View our video series that walks you through every step here.

We also have a PDF installation guide available for download. Click to download: Installation Guide

What surfaces can it work under?

Carbonic Warm Floors works under most surfaces. Tile, hardwood, and vinyl plank are the primary flooring types people use with our products. We encourage you to look for radiant heat certified products so you can get the maximum benefit of our heating system.

Do you offer custom orders?

Yes, we do. Please contact us by emailing [email protected] or calling 855-558-5200

Can my builder work directly with Carbonic Warm Floors?

Yes. We can work directly with your builder or contractor. Additionally, our product is so easy, they can purchase it online and install it themselves without having to waste time.

Send us an email

If you have additional questions you can e-mail our customer service at: [email protected] or our phone hotline at 855-558-5200.